Terms and conditions of sale

These terms and conditions ("Terms") apply to the sale of all goods online in the business to consumer sector between That Flower Shop (trading as ‘That Flower Shop’) and whose principal place of business is at 263 HOXTON STREET, LONDON, N1 5LG AND ACE HOTEL SHOP 100 Shoreditch High St, E1 6JQ  ("We/Us") and any visitors ("You") to the website www.thatflowershop.co.uk (“Site"). For all pre- and post-sale enquiries, please contact info@thatflowershop.co.uk.

The price, delivery charges and description of the goods are displayed on our website. Such information is subject to change without notice. The price You shall pay for the goods is the price displayed on our website at the time We receive your order, with the exception of errors (see below). The price of the goods is displayed inclusive of VAT. You may choose to pay by any method specified on our website.

If an error is discovered in the price of the goods that you have ordered, We will inform You as soon as possible. In the event that You order an item and the price published on the website is incorrect for any reason, We will contact you to let You know the correct price and ask You whether You still wish us to fulfil your order at this price. We shall be under no obligation to fulfil an order for a product which was advertised at an incorrect price. We shall give You the option of confirming the order at the correct price or if You so choose, to cancel the order altogether. If You cancel and have already paid for the goods in the circumstances described in this clause, We shall refund the full amount in accordance with these Terms.

You shall be required to pay an additional charge for delivery, the amount of which shall vary according to the particular goods and the delivery method that you choose. The type of charge payable will appear on the Site.

Availability

All goods are subject to availability.

If we have insufficient stock to deliver the goods ordered by you, we will inform you of this as soon as possible


Delivery

Our delivery hours are between 9am and 4pm unless specifically requested. 
Full name address and contact details for the recipient and sender are required.  If recipient is not at the address the bouquet will be returned and re delivery will be attempted in 24 hours at an additional cost. We will not be liable for any loss or damage suffered by You through any reasonable or unavoidable delay in delivery. We do not accept any responsibility for the flowers once they have reached the post rooms of a commercial address.

We will deliver the goods ordered by You to the address given by You for delivery at the time You place the order.

We will bear the risk of the goods delivered to you whilst in transit. Risk of loss of or damage to the goods passes to You on delivery, whether or not the price has been paid and You will be liable for their loss or destruction.

If the goods have been fully paid for, You will become the owner of the goods when they have been delivered to You.

All feedback must be received within 24 hours of the delivery.

Right to Cancel

Cancellation of your order must me made before 9am on the day of delivery for you to be eligible for a refund. 


Governing Law

English law applies to these terms and conditions and any sale of goods to which they apply and you agree to submit to the exclusive jurisdiction of the English courts in all matters arising from these Terms.

Terms of Use

Please read carefully the following terms of use ("Terms") for the www.thatflowershop.co.uk website ("Site") and the service made available there ("Service"). You can print off these Terms, or store them in your computer, for future reference.

About us

The Site is provided by That Flower Shop, trading as That Flower Shop, whose principal place of business is at 263 HOXTON STREET, LONDON, N1 5LG AND ACE HOTEL SHOP 100 Shoreditch High St, E1 6JQ.

Our VAT Registration Number is GB163307427

Privacy Policy

Any personal data which you may provide us through the Site is subject to our Privacy Policy.

Use of the Site

You may access the Site solely for your own personal use. You must not use any content of the Site for any commercial or illegal purpose. All content on www.thatflowershop.co.uk is owned by Hattie Fox and must not be used without permission.

You must not cause any nuisance, annoyance or inconvenience to us, our customers or our users of the Site.

We reserve the right to suspend the Site at any time for operational, regulatory, legal or other reasons. We may terminate your use of the Site with immediate effect if You breach any of these Terms.

Dealings with Third Parties

The Site may provide, or third parties may provide, links to other web sites or resources, together with promotions of advertisers and merchants. As we have no control over such sites and third party resources, you acknowledge that we are not responsible for the availability of such external sites or third party resources, do not endorse, make any warranties about, and are not liable for any content, advertising, products, services or other materials on or available from such sites or third party resources.

Any dealings by you with any third party on or through the Site shall be solely between you and that third party and we shall not be responsible for any loss or damage that may arise from any such dealings, nor shall we be deemed to be acting as an agent for you in any such dealings.

Placing an Order

All purchases made on the Site are subject to our Terms and Conditions of Sale.

Intellectual Property Rights

The Site and all its content are protected by intellectual property rights, including copyright and any trade marks, as detailed in our Copyright and Trade Mark Notice, except as expressly authorised in writing by us or relevant third parties, either separately or pursuant to these Terms, you agree not to copy, download, adapt, alter, modify, rent, lease, loan, sell, distribute or create derivative works of any content of the Site, or of any Site property received by You as part of an order, in whole or in part. Any copying of content on the Site made in accordance with these Terms must include the copyright or trade mark notice published with it. All rights not granted or licensed pursuant to the terms of this Agreement are hereby expressly reserved to Us.

Disclaimers

Your use of the Site is at your sole risk. The Site is provided on an "as is" and "as available" basis and we do not guarantee that the Site will be suitable for your purposes or requirements. If your PC/Mac/Tablet/Smartphone does not support relevant technology, including encryption, you may not be able to use certain services or access certain information on the Site. We will not be responsible for any failure of any electronic communication sent through the service to reach your intended recipient on the date specified by you.

The Site is accessed via the World Wide Web which is independent of us. Your use of the World Wide Web is solely at your own risk and subject to all applicable national and international laws and regulations. We shall have no responsibility for any information or service obtained by you on the World Wide Web.

We do not assume any liability, or responsibility, for any content uploaded or otherwise transmitted by You to the Site or any third party.

So far as permitted by law, we disclaim all warranties, conditions and other terms of any kind, whether express or implied, whether in contract, tort (including liability for negligence) or otherwise, including (but not limited to) any implied term of satisfactory quality, fitness for a particular purpose, and any standard of reasonable care and skill.

Limitation of Liability

So far as permitted by law, and except in respect of death or personal injury arising from our negligence or any fraudulent misstatement by Us, We exclude any liability for loss or damage of any kind resulting from the use of the Site (including the reliance upon any information appearing on it).

We shall not under any circumstances be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this Site, even if we or a representative of ours has been advised of the possibility of such damages.

Indemnity

You agree to indemnify and hold us and our shareholders, directors, officers, employees, assignees and licensees harmless from and against any and all claims, damages, liabilities, costs and expenses, including reasonable attorneys’ fees, arising from the breach of any of your obligations hereunder.

General Information

These Terms constitute the entire agreement between You and Us/We.

Any failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

You may not assign, sub-license or otherwise transfer any of your rights under these Terms. If any part of these Terms is found to be invalid by any court having competent jurisdiction the validity of the remaining Terms will be unaffected. If either party does not exercise any right or remedy under these Terms, this will not be taken to mean that they have been waived.

These Terms and the relationship between you and us shall be governed by the laws of England and Wales and the English courts shall have exclusive jurisdiction over any dispute arising. For our exclusive benefit, we shall retain the right to bring proceedings as to the substance of the matter in the courts of your country of residence or, where these terms are entered into in the course of your trade or profession, the country of your principal place of business.

We reserve the right to vary these Terms from time to time, such variations becoming effective immediately upon posting to the Site and by continuing to use it, you will be deemed to accept any such variations.

We will only use any personal data collected during your use of the Site in accordance with current UK data protection legislation. Please look at our Privacy Policy to find out what we propose to do with your data and your chosen preferences.